Operation Department


Since its inception in 2006, the Operations Department now headed by a Director has been striving to maintain its mandated responsibility that is the timely dispatch and delivery of letters and parcels both international and domestic. 

GAMPOST also provides courier service in partnership with other postal administrations. The Express Mail Service (EMS) is the courier wing of the Post. It is the fastest mail service as it takes within seven working days to be delivered. It has an online track and trace system operating on the Universal Postal Union’s IPS platform and mails can be traced online. The Philatelic Bureau deals with individual orders for mint and Cancel to Order (C.T.O) stamps, First Day Cover (F.D.C) and special Postmarks (Customers or Agency Supply Envelopes) Standing Order Deposit Accounts.

Security and Estate Management also fall under the purview of this department.

The Operations Department’s strategy for medium term to long term (2015-2017-2019) is structured and guided by domestic policies aligned with Universal Postal Union’s (UPU) standards respectively.

Furthermore, Operations department’s strategy plan for 2015-2017-2019 can only be achieved by units within the Operations department. The end results will clearly show continuous enhancement of various services, products and structural improvements. The opening of new branches and gradual improvements and renovation of several GAMPOST facilities throughout the country must be given priority to help enhance our image.

The Operations department’s strategic plan for the period 2015 to 2017 and further to 2019 is as follows:

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Mail & Parcel Deliveries

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Your Office Boxes 

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Parcel & Mails

  • Domestic Mails
  • International Mails
  • Trace Your Mails
  • Buy Your Stamps/Philately

Financial Services


  • Money Transfer
  • PMT
  • Western Union
  • Ria Money Gram 

Find Us At

3 Liberation Avenue

Banjul, The Gambia

West Africa 

Tel: +220 3660230


Email: info@gampost.gm